The Pros and Cons of Microsoft Dynamic Navision

Dynamics NAV is a part of Microsoft enterprise resource Microsoft planning ERP software portfolio. This system target small to medium size business, often with a mix of light manufacturing and supply chain needs. Some of the Dynamics pros and cons include:

Microsoft Dynamics NAV pros

  1. Dynamics NAV offers seamless integration to SharePoint, Dynamics CRM, and MS office. It is strong in ease of use thank their intuitive and follows straight forward business process design. Input forms resemble traditional paper documents such as sale order or purchase orders.
  2. Existing add-ons can combine with the core ERP software to deliver industry editions or highly precise vertical ERP solution, such as Professional Service Automation (PSA) which comprise of cost accounting, resource management, timesheet management and inventory control of item consumed in the delivery process.
  3. Dynamics NAV harnesses the feel and looks of Microsoft office as Microsoft desktop user can have a smooth, familiar user experience that reduces training cost and time.
  4. It is reasonably valued ERP solution with the advanced management pack accommodating midmarket companies with an extensive range of functionality or the business essential program for a smaller organization with less functionality, but a more speedy installation and quick time to value.
  5. Several partner solution and add-on modules are available to spread deficient functionalities and offer vertical market ERP solution.
  6. It offers unique service management function thanks to usefulness in fulfilling customer service request, dispatching technicians and delivering after the sale service. Service management tracks contracts and warranty information is integrated with manufacturing and inventory tracks goods internally or at customer locations and offers a job scheduler for recurring service tasks.


Microsoft Dynamics cons NAV

  1. Dynamics NAV has a limited support service life cycle as more R&D and overlapping functionality are absorbed into Dynamics AX.
  2. Microsoft has not yet adapted popular consumer technologies despite ease to use and simple user interface. Similarly, a business tool and Enterprise 2.0 are scarce and mobile s limited to cross-browser support.
  3. Advanced management has a much higher total cost of ownership (TCO) than the Business Essential pack.
  4. Dynamics NAV is designed to be extensible via software customization but customizing the ERP system can significantly increase Total cost ownership due to greater cost maintenance, costly software upgrade, increased system administration and more time-consuming.
  5. While the Microsoft Dynamics marketplace has numerous useful third-party add-ons, it can be time-consuming and difficult to differentiate the many add-ons from multiple partners due to similarities and overlap in features set and the challenges of evaluating the quality of the partner and their products.
  6. Although the system has an individual feature to support process manufacturing, process-based manufacturing automation within the ERP software is complicated hence trying to use NAV manufacturing for formula or batch processing will be challenging.
  7. Dynamics NAV does not offer a workflow automation tool or integrated Business Management. It is possible to leverage the Window Workflow Foundation using .NET or another development environment, but such effort is complex and resorts o custom programming.

This is only a summary of the pros and cons of Microsoft Navision  it is not exhaustive, it will be useful to look at the reviews  on the software as well.

Other Microsoft Dynamics services by MSC Consulting can be found at


More information can be found at Microsoft  official website at   

The Microsoft user guide for Microsoft navision can be found here


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