SAGE CRM

Sage CRM is a complete Web-base solution that opens up communications between departments, employees, partners and customers so that management can take control of the customer experience with the company for building long-term profitable customer relationships, shorten sales cycle and satisfying customers.

Features

Sales Management

Sage CRM sales force automation, real-time sales opportunity analysis is provided instantly. Sage CRM provides a snapshot of all opportunites within the sales pipleline, allowing sales teams to effectively analyze and manage deals at every stage. The sales process is automated, streamling your business and enabling better business management. The most up-to-date and complete customer information is instantly and easily retrievable within Sage CRM through the interactive dashboard, helping users to have a better view of their customer at all times- creating a true customercentric environment.

Marketing Management

Sage CRM is an essential tool for marketers to plan, execute, and audit highly targeted marketing campaigns. Sage ERP integration gives marketers the ability to create campaigns based on the financial profile, order information, and purchase history of customers. This information can assist marketing managers in generating accurate ROI calculations for better marketing measurements. Information can also be displayed on the interactive dashboard, providing users with an instant view of customers.

Service Management

Providing quality customer care and maintaining satisfied customers is a challenge for every business. Sage ERP integration with Sage CRM gives customer service staff access to all customer information for a complete view of every customer interaction. Integrated Sage ERP data can be displayed directly on the interactive dashboard for convenient access and analysis from a single workspace.

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