Microsoft Dynamics 365 Business Central Benefits and Limitations

As your business grows, it is important to confirm if the software you are using will handle the increase in transactions. If your system is continuously overwhelmed by the data or if you have to use multiple applications to manage your business, it is time to switch to Microsoft Dynamics 365.

The Microsoft Dynamics 365 Business Central is a business management solution that is available on-premise and in the cloud. It offers business entities a comprehensive solution that streamlines the various departments of a business, including sales, customer care, finance, and operations.

Benefits of Microsoft Dynamics 365 Business Central

1. Helps businesses make informed decisions

Many startups do not make it past the first year primarily because of delays in taking decisions that would have turned the company around. One of the benefits of Dynamics 365 Business Central is it helps businesses to be more organized. The business owner can easily identify when sales drop or if there is an unusual increase in demand for goods and services. Successful marketing strategies can be used based on real-time consolidated data.

2. In-depth reporting

Most of the decisions companies take are based on facts, or at least they are supposed to be. Company Directors and the board rely on the reports they receive to determine the direction and steps the company should take to boost productivity. With Microsoft Dynamics 365 Business Central, the reports can cover every aspect of the business, including cash flow, sales, and budgets.

It is easy to identify how much was spent marketing a product and the returns on investment. If the company risks having a cash flow problem, it can be detected early enough so that measures are taken to reduce costs until sales improve. Alternatively, the company can seek alternative sources of funding before it faces a cash flow problem.

3. Work for anywhere

When you use the cloud-based Dynamics 365, you can access all your data from anywhere. Many business executives remain in the dark when they are travelling or away from the office. Microsoft Dynamics 365 facilitates easy access to company information. You can even make prompt decisions irrespective of your location.

4. Scalability properties

Many businesses find that they have to keep changing their applications as the business grows. This is because some of the software used cannot accommodate the changing face of the company. If, for example, your client base increases drastically, you may experience periods when the system does not respond to commands as effectively as it once did. This means you will be losing time and possibly money. Microsoft Dynamics 365 can accommodate the changes your business experiences without you adding any hardware.

5. Updates are automatic

Dynamics 365 has been designed to have automatic semi-annual updates. The continuous release cycle gives this software an edge the previously released Dynamics software which had complex upgrades that required weeks of planning with developers. The feature in the Dynamics 365has lead to faster access to new features, system stability and improved performance. Additionally, all users of this application are on the same version all the time.

Limitations of Microsoft Dynamics 365

1. It is still relatively new

The phrase “why fix what is not broken” is something some business people relate to when it comes to Dynamics 365. Some companies worry about moving from an established ERP system to a relatively new one that is still growing. The assumption is that a new system has bug problems. Many choose to hold back until they feel the system is safe enough to use.

2. Fear of things that could go wrong during upgrades

Customers using Dynamics AX and Dynamics NAV systems may be reluctant to move to Dynamics 365 because of the worry they may lose some of their data in the process. Even though these fears are not justified, companies with a massive volume of data often are resistant to change out of fear that things will go wrong.

3. The cost of transfer to a new ERP system

For years, businesses have invested in infrastructure to safeguard their data. These include servers, storage and backups. Companies may not be willing to spend their limited resources on alternative systems if what they have is currently working. Instead, they’d rather wait until it is necessary to invest in another system.

Some companies also worry about the time it will take to train employees. Dynamics 365 has an easy to use interface. If you have used other Dynamics applications, the system will be familiar and easy to use. However, workflow may slow down until the employees get used to it. Some companies fear the impact this period will have on employee productivity.

Even with the skeptism that comes when a new software is introduced in the market, the benefits of Dynamics 365 outweigh the limitations. So far, over one million consumers are using this applications to transform their businesses.

A Review of Microsoft Dynamic Navision

What Is Microsoft Dynamics NAV?

Whether an enterprise is starting, middle-sized or micro, they get an outstanding resource with the Microsoft Dynamics NAV. This particular ERP system may be implemented on-site and may also be implemented in the cloud and smoothly customized to the particular requirements of your company. A few the sectors in which Microsoft Dynamics NAV could be beneficial include reporting, marketing and sales, distribution network, business analytics, and project management. This could also be implemented throughout the sectors of accounting, logistics, finance, and production.

Microsoft Dynamics NAV would be the perfect ERP application since it could be readily integrated with current systems, workflows, and information in your enterprise. The software as well enables staff to complete their duties anywhere they are at whatever point of the day. Even greater, the expansive affiliate network of the module has led to application plug-ins and modifications incorporated into Microsoft Dynamics Nav and therefore can deliver equivalent ERP solutions in sectors such as quality assurance, biosciences, as well as third-party logistics.

More information on Microsft Nav can be on MSC Consulting’s NAV Service page.


Quality Score Of The Product

Attributes 8.5
Ease of usability. 8.4
Help for the user. 8.1

Value for cash



Benefits Of The Microsoft Dynamics NAV Application

The key advantages of Microsoft Dynamics NAV include its extensive collection of functions, efficiency, and flexibility. Below are further descriptions of its advantages: Microsoft Dynamics NAV provides a range of advantages to businesses searching for an enterprise resource planning alternative which also provides accounting as well as finance solutions. Microsoft Dynamics ERP offers such and more features. Other tools involve cross-entity accounting and consolidation and also task costing, that is ideal for managing resources.

Microsoft Dynamics NAV also functions as an alternative for supply chain and transport and logistics tool. It can replace and cross-reference products, and also the ability to manage non-stock products. Microsoft Dynamics NAV as well is creating store management characteristics like cycle tracking, cross-docking, as well as automated replenishment. Product monitoring, return handling and processing orders too are part of some of the Microsoft Dynamics NAV features.

Microsoft Dynamics NAV is as well an outstanding production application. Reference code tracking, lot number monitoring, forward flushing, as well as manufacturing order handling are some of the production line alternatives that the program can execute.

More information on the pros and cons of Microsoft Navision can be found here.


Technical Requirements

Supported devices Types of users Types of User support
Internet-based Small Enterprises Phone
Desktop Medium enterprise Online


Features Of The Microsoft Dynamics NAV

Microsoft Dynamics NAV’s key characteristics include:

  • Phone services
  • Phone sales
  • Human resources management and payroll
  • Money management
  • Manufacturing
  • Management of the distribution and supply chain
  • Marketing and sales
  • Management of inventories
  • Point of sale
  • Business intelligence and analytics

This is only one angle of review , there are also many other great reviews like:



Every enterprise has distinct objectives and requires a software which can be customized for its magnitude, category of employees and customers, as well as the specific sector they operate in. Because of these considerations, no application can provide optimal off-the-shelf features. When you’re trying to identify a software application, first be convinced what you want it to be.

Peruse through some Microsoft Dynamics NAV reviews and question yourself whether you require fundamental functionality or you require complicated ones? Are there any sector-specific characteristics you are looking for? Get responses to such issues to help you decide. There are several variables you have to take into consideration, including your budget, particular business needs, the magnitude of your enterprise, integration requirements, etc.

The Pros and Cons of Microsoft Dynamic Navision

An essential part of the Microsoft Enterprise Resource Planning software portfolio is Microsoft Dynamics Navision. The system has been devised keeping in view the requirements of medium and small businesses normally in supply chain and light manufacturing domains.

Pros of using Microsoft Dynamics Navision:

  1. With the help of integration to other systems, like MS Office, Sharepoint, Dynamics CRM, the system can easily be used for designing business processing and different forms of inputs, also works best when traditional paper documentation is needed, i.e., purchase order or sales order.
  2. For advanced level solution like PSA, i.e., Professional Service Automation, the add on can be added on to the core EPR solution to get vertical ERP solution. This consists of timesheet management, cost accounting resource management as well as inventory control process.
  3. For reducing training time and cost as well as better experience of the desktop user, overall feel and look of the Dynamic Navision can be edited.
  4. For midmarket companies, the ERP solution is an advanced management system which is highly valued, whereas for smaller companies it is said to have extensive range of functions. However, it requires less time for installation and is of high value for end user.
  5. For offering ERP solutions for vertical markets, there are certain add on in the system which come with spread deficient functionalities as well.
  6. There are some unique service management features available in the system which are best for providing after sales services and fulfilling customer demands. The warranty information is in line with inventory and manufacturing systems whereas service management helps in tracking contracts either at the location of the consumers or at internal location for scheduling jobs well.

Cons of Microsoft Dynamics Navision:

  1. The life cycle of support services of Dynamic NAV is pretty limited. In case of overlapping functionality and advanced R&D, functions are absorbed in the Dynamic AX.
  2. Despite of being user friendly and having easy to use, Microsoft has so far not developed consumer technologies. At the same time Enterprise 2.0 and business tools are pretty limited and access to mobile is restricted to just cross browser support.
  3. TCO, i.e., Total cost of ownership of the advanced management system is higher when compared with the pack of business essential.
  4. With the help of software customization, Dynamic NAV can very well be extended to get customized ERP solution, but it can increase the overall cost of ownership, maintenance cost, software upgradation cost and will become more time consuming as well.
  5. There are number of third party add on available in the market for Microsoft NAV, but many come with overlapping facilities. Thus it becomes very time consuming to differentiate one add on from the other and evaluate the quality of the products.
  6. There is an advanced feature for support of process manufacturing. Whereas for the purpose of using process based automation system for manufacturing can put entire ERP software in challenge.
  7. Dynamic NAV doesn’t come with integrated business management system or automation tool. But using .NET it is possible to get yet another environment for development, such actions are very difficult to deal with.

Dynamic Microsoft Navision; Ideal solution for businesses:

Out of four main ERP solutions, Navision is one such business management system available in the market. Microsoft rebranded NAV in the year 2005 after doing some changes in the system, like Microsoft Business solutions, Navision Financials, Navision solutions and Navision Attain. ERP is the perfect business solution for all sizes of businesses, even for start-up and for those who have been operating since long. Certain key features of NAV are as follow:

  • Phone sales
  • Manufacturing
  • Sales and marketing
  • Point of sale
  • Phone services
  • HRM and payroll
  • Supply chain and distribution management
  • Analytics and business intelligence management
  • Inventory management

Some features are explained in detail below:

Warehouse Management:

Since many Singapore consumers are moving towards online shopping with the number estimated to become 4.1 million in the year 2021, thus offering greater market for warehouse management systems. When Navision is used in collaboration with warehouse management, information regarding order time, inventory left over, delivery progress can easily be monitored. This will make it easier for businesses to keep track of inventory on hand or required. It will also help businesses to plan effectively and manage inventory management efficiently.

Business Analytics:

To track the performance of the business, analytics component as well as business intelligence system of NAV can help in better decision making for business. The available analytical tools by NAV are web based delivery, OLAP (Online Analytical Processing), graphic designer etc.

Financial Management Systems:

The core purpose of any business is to earn profit. Be it product selling or service provision, overall number of consumers and return on investment is what is calculated at the end of the day. Thus, since the start of the business it is important to have proper financial management system. With NAV financial management system, one is able to cash flows, account payables, analytical accountings, inventory management and general ledger.

Human Resource and Payroll:

For any business with higher number of employees, managing manual payroll is difficult. With NAV, all elements of human resources can be accommodated and managed effectively for small and large businesses. This will also increase the overall consumer satisfaction and ultimately productivity will also be enhanced.

Mobile Services:

In case of no mobile services, managing number of transactions manually can prove to be very costly for the organization. With NAV mobile feature, timely information can be accessed and managed using the mobile phone. Employees as well as management can track and make timely decisions due to synchronization of the systems.

Project Management:

In the absence of proper project management system, billing, budgeting and resource management system cannot be managed by any businesses. Even future projections, managing expenses and capacity planning can be effectively managed in case of efficient project management system.

For smooth working of the business operations, effective NAV ERP is the ultimate solution available for all sized businesses.